Shipping Policy

Thank you for shopping with Viora Wear. We are committed to delivering your orders safely and on time. Please read our Shipping Policy below to understand how we process and ship your orders.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During sales, promotions, or peak seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Major Cities: 2–4 business days

• Other Cities & Remote Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

• Shipping charges will be displayed at checkout before you complete your purchase.

• We may offer Free Shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with your tracking details (where available), allowing you to track your shipment.

Delivery

• Please ensure that your shipping address and phone number are correct when placing your order.

• If an incorrect address is provided, delivery delays or additional shipping charges may apply.

• If you are unavailable at the time of delivery, the courier may attempt redelivery according to their policy.

Delayed or Lost Orders

While we work with reliable courier partners, Viora Wear is not responsible for delays caused by:

• Courier service disruptions

• Weather conditions

• Public holidays

• Natural disasters

• Events beyond our control

If your order is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide:

• Your Order Number

• Photos of the package and product

• A brief description of the damage

We will investigate and provide an appropriate solution.

International Shipping

Currently, Viora Wear ships within Pakistan only. We will update our Shipping Policy if international shipping becomes available in the future.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Viora Wear

Email: viorawearr@gmail.com

Phone: 0339-4054255

We appreciate your trust in Viora Wear and thank you for choosing us for your fashion needs. We are committed to delivering your orders quickly, safely, and efficiently.