Privacy policy

Privacy Policy

Welcome to Viora Wear. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full Name
Email Address
Phone Number
Shipping and Billing Address
Payment Information (processed securely through trusted payment providers)
Order History
IP Address, Browser Type, and Device Information
Cookies and Website Usage Data

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Respond to your inquiries
Prevent fraud and maintain website security
Send promotional emails or special offers (only if you choose to receive them)

Payment Security

We do not store your credit or debit card information on our servers. All payments are processed securely through trusted third-party payment gateways.

Cookies

Our website uses cookies to:

Improve your browsing experience
Remember your preferences
Analyze website traffic
Enhance website performance

You can disable cookies in your browser settings, although some website features may not function properly.

Sharing Your Information

Viora Wear does not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who help us operate our business, including:

Payment processors
Shipping and courier companies
Website hosting providers
Analytics and marketing service providers

These partners are required to protect your information and use it only for the services they provide.

Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While no online system is completely secure, we work hard to keep your information safe.

Your Rights

You have the right to:

Access your personal information
Request corrections to inaccurate information
Request deletion of your personal data where legally permitted
Opt out of promotional emails at any time

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.